Guide to the 7-day payment window, automated order expiration, seller IBAN nudges, and unpaid order strikes.
Learn about order payment windows, automated reminders, and consequences of unpaid orders.
Buyers have 7 days to complete payment for an order. An hourly background job (marketplace:expire-unpaid-orders) automatically cancels unpaid orders past 7 days, setting payment status to failed and fulfillment status to cancelled.
Accumulating 3 unpaid order strikes silently disables buying and bidding privileges. Active strike tallies are visible to administrators in the dispute room.
Help not found? Write a message to admin or to support@flear.ch . You can also use the
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Understanding member verification levels on flear.ch
Identity and seller credentials verified. Highest buyer protection, verified badge, and custom storefront avatar & banner branding.
Phone number verified via SMS confirmation. Unlocks the ability to create and manage listings.
Standard community member with a confirmed email address. Can buy, bid, and message freely. Phone verification required to sell.
Pending email verification. Actions like listing items and direct messaging are locked.
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