Learn about feedback modal submission, admin resolution workflow, and the three support box contact paths.
Learn how to submit feedback, contact platform administration, and reach support.
Feedback can be submitted via the feedback modal (up to 1,000 characters; guests specify an email address). Submitted feedback enters the administrative workflow as new → read → resolved. Note that feedback submissions do not generate ticket IDs, automated email replies, or public status tracking pages.
The support box offers three distinct resolution paths: checking Help Center documentation, opening the feedback modal, or contacting administration. Clicking "Contact Admin" routes directly to user ID 1 in direct messaging, while support email inquiries are directed to support@flearch.
Help not found? Write a message to admin or to support@flear.ch . You can also use the
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Understanding member verification levels on flear.ch
Identity and seller credentials verified. Highest buyer protection, verified badge, and custom storefront avatar & banner branding.
Phone number verified via SMS confirmation. Unlocks the ability to create and manage listings.
Standard community member with a confirmed email address. Can buy, bid, and message freely. Phone verification required to sell.
Pending email verification. Actions like listing items and direct messaging are locked.
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