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Trust & Safety 2 min read

How automated reviews work

Learn how automatic rating confirmations and review reminders work after completed orders.

To ensure sellers and buyers receive recognition for successful trades, Flear.ch includes an automated review reminder system.

1 Review Window & Reminders

After an order is completed, both parties receive a prompt to leave a 5-star rating and written feedback. If no review is left right away, friendly review reminders are sent to encourage feedback.

2 Automatic Rating Confirmation

If the review period passes without a manual review or dispute, an automated positive trade confirmation is recorded so the transaction contributes positively to member reputation standings.

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Trust Center

Understanding member verification levels on flear.ch

Verified Seller
Highest Trust

Identity and seller credentials verified. Highest buyer protection, verified badge, and custom storefront avatar & banner branding.

Verified Phone
Phone Verified

Phone number verified via SMS confirmation. Unlocks the ability to create and manage listings.

Normal User
Email Verified

Standard community member with a confirmed email address. Can buy, bid, and message freely. Phone verification required to sell.

Not Active
Unverified

Pending email verification. Actions like listing items and direct messaging are locked.

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