flear Logo
FLEAR.CH
Toggle sidebar
English Deutsch Français Italiano
flear Logo
FLEAR.CH
Log in
Trust & Safety 3 min read

Community respect & resolving issues quickly

Why polite, respectful communication between buyers and sellers solves order questions faster and leads to great ratings.

Friendly, respectful communication is the fastest way to resolve order questions, negotiate deals, and ensure smooth transactions on Flear.ch.

Why Friendliness Gets Better Results

  • Friendly buyers get price offers accepted more frequently.
  • Polite sellers receive higher rating scores and repeat buyers.
  • Most shipping delays or minor issues are resolved amicably in minutes with a polite message.
  • Respectful members earn community trust badges faster.

1 Best Communication Practices

  • Greet the other party politely when starting a conversation.
  • State your question or price proposal clearly.
  • If a problem occurs with a shipment, message the seller first before opening a formal dispute-most issues are honest mistakes easily resolved!
Previous How automated reviews work
Next Prohibited items & community guidelines

Help not found?

We are always here for you

Help not found? Write a message to admin or to support@flear.ch . You can also use the

to ask for help. We are always here for you

Contact Admin Email Support
Feedback
We would love to hear your thoughts, suggestions, or issues.
Message Email (Optional)
Report an Issue
Help us understand what is wrong so our moderation team can take action.
Reason for Report Details (Optional)
Block User
Are you sure you want to block this user? All active offers will be cancelled, reservations released, and direct messages prevented.
Also submit a report against this user

You need an active account for this action

Trust Center

Understanding member verification levels on flear.ch

Verified Seller
Highest Trust

Identity and seller credentials verified. Highest buyer protection, verified badge, and custom storefront avatar & banner branding.

Verified Phone
Phone Verified

Phone number verified via SMS confirmation. Unlocks the ability to create and manage listings.

Normal User
Email Verified

Standard community member with a confirmed email address. Can buy, bid, and message freely. Phone verification required to sell.

Not Active
Unverified

Pending email verification. Actions like listing items and direct messaging are locked.

Trust Center
flear logo

Install flear App

PWA

Add flear to your home screen for quick access and offline browsing.

You are currently offline. Cached pages remain accessible.