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Account & Security 2 min read

Password forgotten

How to reset your password if you forgot your credentials or got locked out of your account.

If you cannot remember your password or have trouble logging in, follow these instructions to safely request a password reset link.

1 Requesting a Password Reset

  1. Go to the Login Page .
  2. Click the "Forgot your password?" link below the password input field.
  3. Enter the email address registered to your Flear.ch account.
  4. Click "Email Password Reset Link".

2 Setting a New Password

  1. Open your email inbox and click the password reset button in the email sent by Flear.ch.
  2. Type your new password and click "Reset Password".
  3. Log in to your account with your updated credentials.

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to ask for help. We are always here for you

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Trust Center

Understanding member verification levels on flear.ch

Verified Seller
Highest Trust

Identity and seller credentials verified. Highest buyer protection, verified badge, and custom storefront avatar & banner branding.

Verified Phone
Phone Verified

Phone number verified via SMS confirmation. Unlocks the ability to create and manage listings.

Normal User
Email Verified

Standard community member with a confirmed email address. Can buy, bid, and message freely. Phone verification required to sell.

Not Active
Unverified

Pending email verification. Actions like listing items and direct messaging are locked.

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