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Buying & Orders 2 min read

How to track your order

How to check order progress under Activity, track Swiss Post parcel numbers, and confirm item arrival.

You can monitor the real-time progress of all your purchases and sales from your account Activity page.

1 Checking Order Status

  1. Navigate to your Activity Page .
  2. Select the order to view full details, shipping address, seller notes, and payment status.
  3. When the seller dispatches the parcel, the Swiss Post tracking number will be displayed with a direct tracking link.

2 Confirming Delivery

Once your parcel arrives, inspect the contents and click "Confirm Delivery" on the order details page to release escrow funds to the seller and leave a rating.

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Trust Center

Understanding member verification levels on flear.ch

Verified Seller
Highest Trust

Identity and seller credentials verified. Highest buyer protection, verified badge, and custom storefront avatar & banner branding.

Verified Phone
Phone Verified

Phone number verified via SMS confirmation. Unlocks the ability to create and manage listings.

Normal User
Email Verified

Standard community member with a confirmed email address. Can buy, bid, and message freely. Phone verification required to sell.

Not Active
Unverified

Pending email verification. Actions like listing items and direct messaging are locked.

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