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Trust & Safety 4 min read

How awards work and building community trust

Detailed guide to earned reputation points, L1-L5 point thresholds, non-spendable points, and Award point rewards.

Flear.ch features a reputation points and gamification system that tracks user activity across the platform. Points reflect experience and engagement, but cannot be spent or redeemed for currency.

1 Point Rules & Non-Spendable Reputation

Points are earned through daily activity and community participation. Points are non-spendable indicators of account standing (there are no redemption mechanics or point store).

  • Daily Login: +1 point per day.
  • Creating a Listing: +10 points per published listing.
  • Leaving or Receiving a Review: +5 points per review given or received.
  • Social Actions: +50 points for following a user / +5 points per new follower.
  • Sharing Listings: +1 point per direct link share / +5 points per collage share (capped at 100 points maximum).
  • Award Unlocks: Unlocking achievement awards grants bonus points defined by Award.points_reward.

2 Reputation Level Thresholds (L1 to L5)

  • Level 1: 0 – 249 points
  • Level 2: 250 – 999 points
  • Level 3: 1,000 – 2,499 points
  • Level 4: 2,500 – 7,499 points
  • Level 5: 7,500+ points

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Trust Center

Understanding member verification levels on flear.ch

Verified Seller
Highest Trust

Identity and seller credentials verified. Highest buyer protection, verified badge, and custom storefront avatar & banner branding.

Verified Phone
Phone Verified

Phone number verified via SMS confirmation. Unlocks the ability to create and manage listings.

Normal User
Email Verified

Standard community member with a confirmed email address. Can buy, bid, and message freely. Phone verification required to sell.

Not Active
Unverified

Pending email verification. Actions like listing items and direct messaging are locked.

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