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Account & Security 2 min read

How to upload or change your avatar

Learn how to add, replace, or remove your profile avatar and shop banner from your Profile settings, including supported image formats and the Verified Seller requirement.

Your avatar is the photo or logo shown next to your name across listings, reviews, and your shop. A custom avatar is a Verified Seller perk, so buyers instantly recognise your storefront.

1 Steps to Upload Your Avatar

  1. Open Settings → Profile .
  2. In the "Storefront Branding" section, click the round avatar preview or the "Choose photo" button.
  3. Select an image from your device. A square 1:1 image looks best, and large photos are automatically resized and optimised for you.
  4. Check the live preview, then scroll down and click "Save" to publish your new avatar.

2 Accepted Images & Replacing

  • Formats: PNG, JPG, WEBP or GIF images are supported.
  • One at a time: Uploading a new image replaces your current avatar automatically, so you never need to delete it first.
  • Remove anytime: Click the "Remove" button (and confirm) to delete your photo and fall back to your initials.

Not a Verified Seller yet?

Every member automatically gets a clean initials avatar. Custom avatars and shop banners unlock once you reach Verified Seller status. Visit Trust Levels to see how to qualify.

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Trust Center

Understanding member verification levels on flear.ch

Verified Seller
Highest Trust

Identity and seller credentials verified. Highest buyer protection, verified badge, and custom storefront avatar & banner branding.

Verified Phone
Phone Verified

Phone number verified via SMS confirmation. Unlocks the ability to create and manage listings.

Normal User
Email Verified

Standard community member with a confirmed email address. Can buy, bid, and message freely. Phone verification required to sell.

Not Active
Unverified

Pending email verification. Actions like listing items and direct messaging are locked.

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